We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
Cookie Policy
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.Information from other sources
We may collect personal information about you from third-party sources, including Retail Partners.
The categories of information we may collect include:
Retail Partners
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
- Commercial Information, including Purchases
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 10 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 10 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 10 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Purchases | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Email address, Purchases | We or they retain review, survey, and feedback data for up to 5 years following your last contact with us. We or they may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Commerce Software Tools, Contractors, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, and Governance, Risk & Compliance Software | Ad Networks, Back Office ERP, Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
| Internet Activity | Cloud Computing & Storage Providers, Commerce Software Tools, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Payment Processors, and Sales & Marketing Tools |
| Commercial Information | None | Ad Networks, Back Office ERP, and Payment Processors |
| Financial Information | None | Back Office ERP and Payment Processors |
Source: Payment Processors
Purpose of Collection and Use: Facilitating Purchases
Explanation: When you make a purchase online, we use a PCI-compliant payment processor, Chase Paymentech ("Payment Processor") to help us facilitate payment. We have contracted with the Payment Processor to ensure they protect and limit the use of your Personal Information. We do not receive your credit card, debit card or other financial information when you make a purchase online - that information is provided directly to our Payment Processor. However, we do receive your contact information and purchase information. We will keep a record of your purchases. If you make a purchase using PayPal, you may need to log in to your PayPal account. PayPal may use Personal Information as described in its Privacy Policy.
Categories Collected: Identifiers, Customer Records, Commercial Information.
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
- PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
- Cybersource: Their Privacy Policy can be viewed at https://www.cybersource.com/en-us/about/dpa.html
Third-Party Websites As a courtesy to you, the Services may offer links to, or be linked to, other websites. Some of these websites may be affiliated with Jerry's while others are not. Jerry's is not responsible for examining or evaluating the contents of any websites not maintained or controlled by Jerry's. Visiting any such third-party website pages is at your own risk. Jerry's has no control of these third-party website pages, nor can it guarantee the accuracy, completeness, or timeliness of information in third-party websites. Your use of such information is voluntary, and your reliance on such information should be made only after independent review. References to commercial products or services within any such third-party website pages do not constitute or imply an endorsement by Jerry's. By using the Services, you acknowledge that Jerry's is responsible neither for the availability of, nor the content located on or through any third-party websites. You should read the terms of use and privacy policy for each website that you visit.
